Servicevilkår

Terms of Service

Last updated: 06/08/2026

These Terms of Service govern your use of loyalco.store (the "Site") and the purchase of products from Loyal & Co. ("we," "us," or "our"). By accessing the Site or placing an order, you agree to be bound by these Terms.

1. Overview

Loyal & Co. operates an online store selling dog products. We work with third-party fulfillment and dropshipping partners, which means products may ship directly from our suppliers' warehouses rather than from a location we physically hold inventory in.

2. Products and Shipping

Because we use a dropshipping fulfillment model, shipping times may vary depending on your location and the supplier fulfilling your order. Estimated delivery times are provided at checkout and in our Shipping Policy but are not guaranteed. Orders typically ship from international warehouses and may take 7-15 business days to arrive. Product images are for illustrative purposes; actual packaging may vary slightly from supplier packaging.

3. Orders and Pricing

We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product information, suspected fraud, or unavailability of stock. Prices are listed in the currency shown at checkout and may vary by region. We reserve the right to change prices at any time without prior notice.

4. Payment

Payment is processed securely at checkout through our payment providers. By placing an order, you confirm that the payment information provided is accurate and that you are authorized to use the payment method.

5. Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy, available on our website.

6. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of Loyal & Co. or its licensors and may not be used, copied, or reproduced without prior written consent.

7. User Conduct

You agree not to use the Site for any unlawful purpose, to attempt to gain unauthorized access to our systems, or to interfere with the proper functioning of the Site.

8. Limitation of Liability

To the fullest extent permitted by law, Loyal & Co. is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased, including delays caused by third-party suppliers or carriers.

9. Governing Law

These Terms are governed by the laws of Denmark, without regard to conflict of law principles. This does not affect any mandatory consumer protection rights you have under the laws of your country of residence, including EU consumer law where applicable.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date.

11. Contact

Questions about these Terms can be sent to post@klamerandco.com.